By: Joan and Gerry Milks

Dear Gary, Gerry and I would like to take this opportunity to thank you for the quick sale of our second house on Bayswater Avenue. I think that what impressed us the most was the close liaison between the seller and the Realtor. Each time we encountered a problem or had a question your office forwarded your messages to you and you in turn returned our call almost immediately. We also appreciated the manner in which you handled the problem that we were experiencing with one of our tenants. We have given your cards to three of our friends, who are thinking of selling next year, with the recommendation that you are a very pleasant, conscientious young gentleman with whom to do business. Thank you, Joan and Gerry Milks

By: Kay Klassen, 1233 Albany Drive, Ottawa, ON

Dear Gary, I wish to thank you for your assistance in both the sale and purchase of a home. Your friendly and professional approach made the process understandable and easy. I appreciated the frankness of our discussions. It helped me to identify and focus on my housing needs and wants, and resulted in the purchase of a home that will satisfy everything. I would also like to thank you for the general information and contacts you provided me. These have lead to the assistance needed for some of the changes to my newly purchase home. I will not hesitate in recommending you to friends who may be in need of a Realtor. Should I need assistance in selling or purchasing a home in the future, I will be in touch. Sincerely, Kay Klassen 1233 Albany Drive Ottawa, ON

By: Christopher Seguin

Hello Gary Underwood, This is just a quick email to let your office know how much we appreciated your experience and professionalism in the selling of our house. I can’t believe it sold in one day and even for more than our asking price! We used your services to buy the house and to sell it and will continue to call on you in the future for any property acquisitions. Thank you again, Christopher Seguin

By: Margaret Roberts

Dear Gary, It is very difficult to give up a well loved home of 34 years and move to an entirely different environment. In my case, all this has been made a great deal easier because of the way you have handled everything. I thank you for your kindness, patience, and courtesy – all of which have been appreciated. Yours truly, Margaret Roberts

By: Dionne Caldwell, Broker, Caldwell and Associates Realty Limited

Dear Gary, Allow me to congratulate you on 10 years of dedicated service in our chosen profession. Ours is a business that demands a huge investment of time and energy. We must be proud of those who, by their enthusiasm and unswerving efforts over the years, have proved their commitment to our ever evolving industry. I have enjoyed working with you over the years and look forward to doing business with you in the future. I hope to congratulate you in person on January 28th. Best Wishes, Dionne Caldwell Broker Caldwell and Associates Realty Limited

By: Jennifer Green, 1215 Soderlind Street, Ottawa, ON K2C 3B6

Dear Gary, I want to thank you for all of the advice and guidance you provided in the recent purchase of our first home. Both Michael and I were impressed with the level of service we received from you and your team. Your grace under pressure and strategy during negotiations were, I am convinced, instrumental in our successful bid. We were also pleased that you could help us find suitable tenants for the house. Becoming a landlady was not a position I was in any hurry to assume, but with your expert touch, we were able to find tenants quickly who were reliable and who love the house almost as much as we do. I would not hesitate to contact you for further real estate matters and would be willing to recommend your services to others. Sincerely, Jennifer Green

By: Remax Metro City, 34 O’Connor St, Ottawa, ON K2P 1W1

Dear Gary, I just wanted to send you a note to thank you for helping my clients sell their home at 530 Broadview Avenue. You were great to work with, and things turned out in everyone’s best interests. My Client was impressed how quickly we put things together and at a great price too! It was a real pleasure doing business with you. Hopefully we will do it again son. Regards, Ron Levine Re/Max Metro City

By: David & Tricia Gruson, 204 Lennox, Ottawa, ON

Dear Gary, David and I would like to take this opportunity to thank you for selling our house and finding us a new one to call home. The sale of our house was achieved so quickly and professionally that we can only congratulate you and your team for such excellent work. The incredible double you found us was exactly what we’ve been looking for. You were correct in saying that this new place is a blank canvas for David to create a unique and contemporary home. We’re very excited to begin our renovations and start anew in Westboro. We feel privileged to have had you as our representative. Your experience and professionalism shone through and we hope to do business again in the future. All the best for you and your family in 2000. Sincerely, David and Trisha Gruson

By: Ann Smith

Hi, just a note to say thanks for all you have done for us throughout this process. As first time buyers, we had a lot of unanswered questions regarding the purchase of our home. Thank you for providing the answers to many of these and giving us informed advice on the homes that we visited!